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Floor operations

Mobile waiter app

Waiter is a mobile app for floor staff on a phone or tablet. The Home screen provides access to New Customer, Show Orders, and Stock. Staff can create an order by browsing the live Catalogue by category and product, then take payment by placing the order on hold, accepting cash or card, or using an available customer balance. Show Orders lists open tables and held carts with their totals. Stock provides access to POS and Warehouse inventory, including quantity adjustments. Waiter uses the same Catalogue, prices, promotions, and cash-register session as the Bar app. Optional NFC staff authentication and device pairing help secure the device.

What Hubumo can do

Take orders, manage tables, process payments, and check stock from a mobile device.

  • Home screen — create a customer order, view orders, manage stock, or lock the device.
  • Create an order — browse categories, select products, and add them to the order.
  • Payment — choose when to complete or hold the order, select a payment method, apply a discount, and review VAT details.
  • Orders — view open tables and held carts with their totals.
  • Inventory — view POS and Warehouse quantities and transfer stock between them.
  • Order synchronisation — held orders sync with the Bar app, while Kitchen receives only new or changed items when a table order is updated.
  • Member and table selection — scan or search for a member, continue without one, identify the table by QR code or number, or skip table selection.
  • Secure access — optionally require NFC authentication to unlock the Waiter app and pair the device with the venue.
  • Consistent pricing — use the same Catalogue, prices, and Happy Hour rules as the POS.

How the Waiter app works

Home and orders

After unlocking the app, the Home screen provides access to new customers, orders, and stock. Show Orders lists open tables and held carts with item counts and totals, allowing staff to continue an order or complete payment.

Orders and payments

To create a new order, select a category, choose the products, and open Payment. Select Hold to save the order for the Bar, or complete the sale by choosing cash, card, or an available balance. Cash payments require an open cash register. Discounts and VAT details follow the same rules as the POS.

Manage stock on the floor

Floor staff can adjust inventory quantities between POS and Warehouse using the plus and minus controls. The same inventory figures are shared with Manager and the POS.

How Waiter app works — step by step

  1. 1
    Unlock

    Unlock the Waiter app — Enter the staff member's PIN or use authorised NFC authentication on the Waiter lock screen.

  2. 2
    New customer

    Create a new order — Optionally select a table and member, then add products to the order.

  3. 3
    Payment

    Save the order for the Bar, or complete it by choosing cash, card, or member balance.

  4. 4
    Orders / Stock

    Manage orders and inventory — Resume held orders or open tables, or adjust inventory quantities.

Screens and workflows

Real Hubumo screens from this module — each image shows a distinct workflow, not a repeated shot.

Home screen — create a customer, view orders, and manage stock
Orders — continue open table orders or held carts
Orders — open tables and held carts
Create an order — select a category and add products
Payment — hold the order, pay by cash or card, or use member balance
Inventory — transfer stock between POS and Warehouse
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