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Customer management

Memberships and digital wallets

Members are regulars with a unique code and QR pass. Guests self-register on Join (details → document photos → pending), or staff create them in Manager / POS (New member + phone QR for ID photos). Approve from CRM; Active members get wallet pass, discount %, and balance on the till. Inactive codes are blocked everywhere.

What you can do

Concrete capabilities from the live Hubumo build — not a generic feature list.

  • Join — Step 1 details, Step 2 document front/back photos
  • Manager / POS — New member form + phone QR for ID photos
  • Pending → Approve · Active / Inactive CRM tabs
  • Member profile — pass QR, discount, balance, resend email
  • Digital pass + Apple / Google Wallet
  • Balance & discount % on POS and Waiter
  • Member % skips Catalog → Member discount exclusions
  • Optional membership fee / validUntil badges

How Memberships and digital wallets works

Join

Public Join Hubumo: Step 1 of 3 — name, document number, phone, email. Step 2 — photograph ID front and back (profile photo from the face oval). Guests land in Pending until staff approve.

Create in Manager / POS

New member form: optional code (or auto), phone, document, email, discount % chips, and Scan QR with phone to take ID photos. Fields stay while the phone uploads.

Pass & wallet

Member profile shows the MEMBER PASS (QR, code, balance, valid until). Resend membership email, Open pass, or Deactivate. Same code works at the door and bar.

How Memberships and digital wallets works — step by step

  1. 1
    Join or create

    Guest Join steps, or Manager/POS New member + phone photos.

  2. 2
    Approve

    Manager → Members → Pending → Approve.

  3. 3
    Wallet

    Pass email / Add to Apple or Google.

  4. 4
    Use tonight

    Scan or search on POS, Waiter, or door.

Screens and workflows

Real Hubumo screens from this module — each image shows a distinct workflow, not a repeated shot.

Member CRM — Active / Pending / Inactive
Join — Step 1 · Your details
Join — Step 2 · Document photos
New member — Manager / POS
Member profile — pass & wallet
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